Return Policy
Return Policy
30‑Day Return Window
We accept returns within 30 days of delivery. To be eligible, items must be unused, in their original condition, and in their original packaging.
Non‑Returnable Items
Certain items cannot be returned, including:
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Digital products
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Gift cards
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Items marked as final sale
How to Start a Return
To begin a return, please contact us with your order number and the item you’d like to return. Our team will provide instructions and a return shipping address.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Refunds
Once your return is received and inspected, we will notify you of the approval status. Approved refunds are issued to your original payment method. Processing times may vary depending on your bank or payment provider.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours with photos so we can make it right.
Exchanges
If you’d like to exchange an item, please reach out to us. In most cases, exchanges are processed as a return followed by a new purchase.