Shipping Policy

Shipping Policy

Processing Times

All orders are processed within 1–3 business days. During high‑volume periods, processing times may be slightly extended. You will receive an email notification once your order has been shipped.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and the shipping method selected. Delivery times vary depending on the carrier and destination. Estimated delivery windows will be shown at checkout.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Tracking information may take up to 24 hours to update after the carrier receives the package.

Shipping Destinations

Calm Cove currently ships to the United States, Please email our support team for inquires about shipping to your country if outside the U.S.

Lost, Delayed, or Damaged Packages

Calm Cove is not responsible for delays caused by carriers, weather, or incorrect shipping information provided by the customer. If your package arrives damaged, please contact us within 48 hours with photos so we can assist with a replacement or claim.

Address Accuracy

Customers are responsible for ensuring that all shipping information is correct at the time of purchase. Calm Cove is not liable for orders shipped to incorrectly entered addresses.

Returns & Exchanges

For information on returns or exchanges, please refer to our Return Policy.